Beginning at present, Uber’s senior accounts will likely be accessible to everybody within the US, in addition to choose areas in Taiwan, Hong Kong, India, Brazil, Mexico, Chile, Portugal, France, and South Africa. The corporate sees senior accounts as a obligatory product in a world the place one out of six folks will likely be 60 years outdated or over by 2030. And it’s an acknowledgement that extra seniors are utilizing know-how that usually wasn’t constructed with their demographic in thoughts.
The brand new senior accounts will seem as a part of Uber’s household profile function that additionally contains teen accounts. Along with a bigger font and a extra streamlined design, the accounts additionally embody saved locations for simple experience requests and expanded cost choices for purchasers who need to use a Medicare flex card.
Seniors can even designate a member of the family or caregiver who can e book rides, change settings, and phone drivers if want be. And so they can choose into sharing their location so the aforementioned caregivers and relations can monitor their actions.
Prospects who need the improved expertise — bigger font, lowered complexity, and clearer navigation — however aren’t linked to a household account can even activate the app’s Easy Mode within the Account part.
Uber’s push to make its core ridehail service extra accessible for older adults coincides with Lyft’s current launch of “Lyft Silver” accounts for older clients. Lyft’s strategy is much like Uber’s, insofar because the accounts embody a bigger typeface and a simplified design. However Lyft additionally has extra accessible automobiles and customer support help staffed with precise human workers.