A GameStop damaged Switch 2 screens with staples, but they’re getting replaced

Some folks reported an unwelcome shock after choosing up their Nintendo Swap 2 preorders at GameStop: staples used to connect receipts to Swap 2 containers ended up damaging the screens on the console, as reported by IGN. Nevertheless, GameStop says this was a difficulty that was “remoted” to a single retailer and that it has already supplied replacements.

Whenever you open the field for the Swap 2, the pill / display screen a part of the system is slightly below the highest flap of the packaging. The pill’s proximity to the highest of the field presumably explains how staples may get by way of and poke holes within the display screen — particularly if the particular person utilizing the stapler gave it a stable push.

Reviews began trickling in in a single day as folks bought their preorders. In this post on X, for instance, you may see photographs of two dots on the field, a bag, and the display screen.

To IGN, a GameStop spokesperson mentioned that it was “investigating the matter” and promised to “make prospects entire.” And on Thursday, one Reddit consumer affected by the issue said that they spoke with a GameStop supervisor who mentioned they might have the ability to alternate their broken unit.

“We’ve addressed a novel case of staples damaging Swap 2 screens – remoted to 1 retailer,” GameStop says in a post on X. “Replacements have been supplied. Staplers have been confiscated.”